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Make call centers a thing of the past. Move ALL your customer service online!

Your customers would rather go online than make a phone call.  And when they get online, they expect to find all their accounts, products, and services in one place.   If you don’t meet their online needs, they’ll go to a company that does.

Sorriso self care products provide that unified view your customers expect, regardless of how complex or cumbersome your internal systems may be.  They let customers manage all aspects of their account — billing, products, and services.

Sorriso self care builds loyalty, creates competitive advantage, and most importantly, provides a quick, provable, ROI. That’s why the world’s leading companies choose Sorriso for their customer self-care portal.

Sorriso Self Care

Meet customers online next month

Present statements as Smart-Billstm

Support one-time and recurring payment

Create custom service request forms

Run simple marketing campaigns

Configure customer profile management

Configure self-registration, secure sign-on

Customize email and sms notifications

Deploy an inside view for customer agents

Custom brand your portal and mobile app

Monitor usage with web analytics

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Sorriso Enterprise Self Care

Custom site, seamless integration

All the benefits of Sorriso Self Care +

Create your own custom user experience

Consolidate multiple lines of business

Integrate all your back end systems

Update and extend your site quickly

Connect your campaign management

Integrate enterprise portals, single sign-on

Support customers with 1000’s of services

Offer hierarchical spend analysis

Achieve operational savings of upto 65%

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Sorriso Cloud

Let us operate your self care portal

Self Care or Enterprise Self Care

Expertly managed, 24x7x365

Standard 99.95% availability

Scales to meet unexpected demand

Operational in just days

Zero IT investment

No on-premise equipment

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