Comprehensive Self Care Solutions

Our customer self care products provide the unified view your customers expect, regardless of how complex or cumbersome your internal systems may be.

Let your customers manage all aspects of their account. With a Sorriso Self Care portal, your customers can...

  • Manage billing and payment
  • Shop for products
  • Change services
  • and much more

Persona Video by Sorriso™

Automated customer touch points, personalized and delivered in context

  • Alleviate call centre traffic
  • Conveniently engage your customers
  • Utilize your data mart to provide a personalized experience

Sorriso Self Care

Industry best practice, customer centric billing portals

  • Ready in time for next month’s bills
  • Simple and effective UI encourages self service and paperless adoption
  • Secure, intuitive, and compliant billing and payment

Enterprise Self Care

Open architecture customer portals with seamless integration

  • Integrate all your back end systems into a unified view
  • Quickly update and extend your digital customer experience
  • Offer advanced features such as hierarchical spend analysis

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