Persona Solution Suite by Sorriso®

Persona Solution Suite is a family of online bill presentation, payment, self-service, and bill-centered marketing applications. These applications combine with a complete set of online administrative and support tools to create a powerful, feature rich, and complete online presence for your business.

Your Vision, Powered by Use Case

Persona engages customers on your terms. Unlike traditional “out of the box” solutions that are bounded, inflexible, and force you to accept their way of doing business; our patent-pending, use case driven model empowers you. You’ll quickly configure and adjust Persona in your own unique way, expressing your business personality as only you can. It’s the difference between a product centric design and a customer centric commitment.

A Mature, Best of Breed Solution

Persona includes everything you’d expect in a mature, best of breed solution. It allows you to deploy applications that target both consumer and business customers; providing rich interactive electronic bills with in-bill help and billing analysis; immediate, scheduled, and recurring payments; service management and requests; powerful two-factor authentication and anti-phishing security; along with a wealth of unique and delighting features.

Beyond the Expected, Billing IQ

But Persona goes far beyond the expected, with its ability to leverage billing information in ways you’ve never considered before. With Persona, you treat each customer as an individual, presenting options that intuitively understand their needs. Persona mines your customer’s billing information individually, in real-time, and combines it with historical online behavior to drive new sales. The process? We call it monetizing your billing IQ.